Shipping policy

SHIPPING AND DELIVERY INFORMATION

PROCESSING TIMES

Orders will be dispatched within 24 hours of placing your order. Our warehouse is based in Melbourne, Australia, shipping times may vary depending on your location. Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed. Most orders placed Monday through Friday will be processed and shipped within 24 hours.


Please note, all orders received after 12pm on a Friday and over the weekend are processed the following Monday.

 

SHIPPING METHODS

 

Sendle Shipping

(1-5 business days)

National & same City

Australia Post

Express Shipping

(2-5 business days)

Same City & National

TNT

Overnight Express

1 business day

0-$250

$10

$15

$39.90

$250+

Free Shipping

$15

$39.90

 

*Please note, remote rates are charged on top of the national rate surcharge.

 

INTERNATIONAL SHIPPING: 

NEW ZEALAND

 

Australia Post

Express Shipping

(2-7 business days)

FedEx

(1-5 business days)

FedEx Priority

(2-3 business days)

0-$250

$25

$39 $59.10

$250+

Free shipping

$39 $59.10

*Please note, Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed.

 

PROCESSING TIMES

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped within 24 hours.

Orders placed on Friday or over the weekend will be shipped on the following Monday.